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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jamie Cutler

April 16, 2025

5  out of  5
rating by Jamie Cutler
"I’m so thrilled how helpful you were when I had my accident. I’m upset because I want to pay monthly on both accounts! I’m on a limited income on Social Security! Please correct this! Thanks, Jamie Cutler"
We responded:
"Jamie, thank you for the review! Give us a call here at the office. 615-338-6451 and we’ll get the billing squared away! Thanks!"
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Ester Charito Wilson (I AM)

April 30, 2024

2  out of  5
rating by Ester Charito Wilson (I AM)
"I'm not happy right now They discontinued my policies accidentally and they didn't know They gave me a wrong date for my road assistance expiration and because of that and .y trusting them I have to pay 200 dollars out of my pocket that I didn't have at that moment They didn't reimburse the money either because they say it was not their problem When I didn't get any email And they say it was till August I don't know But I like the truth and people who can see when they ness up and want to help you, specially being a costumer for them Bad experience 😞 People don't care no more"
We responded:
"Hi Charito. I’m sorry to read that you’re upset with State Farm. We work hard to keep our customers happy and I’m sorry you had a bad experience. I will contact you to discuss this further. Thank You. - Daniel Norwood, Agent"
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44sjs

May 18, 2022

5  out of  5
rating by 44sjs
"Great staff"
We responded:
"Thank you for trusting us with your personal insurance needs."
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michael Dicken

March 7, 2022

5  out of  5
rating by michael Dicken
"This was an easy switch from my previous Insurance Company, I can't think Shawna Owens enough for helping me out. She made it easy to understand and easy to follow. Highly recommend coming here if you want an excellent experience with state farm! I will be adding more stuff in the coming times"
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Dave Straker

February 4, 2022

5  out of  5
rating by Dave Straker
"On a day when many people in our town didn't come to work due to icy roads Mike was at his post and ready to help me with a small life insurance policy for my granddaughter. What a great guy and such great service!"
We responded:
"Thank you for the kind words, Dave!"
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Ryne Carr

March 10, 2021

5  out of  5
rating by Ryne Carr
"Mr. Norwood is the best! Great service and addition to our community."
We responded:
"Ryne, thanks for kind words and making us feel at home!"
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Brandon Maggard

January 30, 2021

5  out of  5
rating by Brandon Maggard
"Great service and State Farm was able to save us some money!"
We responded:
"Brandon, thanks for the vote of confidence in us! Come see us."
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Amy Weis

January 29, 2021

5  out of  5
rating by Amy Weis
"Daniel is fantastic. Very responsive and we love the State Farm coverage for our home and vehicles. I highly recommend Daniel Norwood for great State Farm Insurance!!!"
We responded:
"Amy, thank you so much for allowing us to serve as your insurance provider! I appreciate you and value our relationship greatly. Now go love on those grand babies!"
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Brittany Perry

January 28, 2021

5  out of  5
rating by Brittany Perry
"Daniel and his team were professional and responsive to all our questions and help us get exactly what we needed. He was able to save us money with quality insurance we can rely on!"
We responded:
"Brittany, thank you so much for your business and kind words!"
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chase beckner

January 28, 2021

5  out of  5
rating by chase beckner
"My experience with Daniel Norwood and his team has been nothing short of top notch service and great rates."
We responded:
"We appreciate you and your business, Chase! Thanks so much."
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Chip Wilkins

January 28, 2021

5  out of  5
rating by Chip Wilkins
"Daniel and his team always go above and beyond what is expected. I would highly recommend asking Daniel Norwood and his team to review your insurance today!"
We responded:
"Chip, thanks for stopping in. We love meeting our clients and look forward to serving you in the years to come!"
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Clay Pendleton

January 28, 2021

5  out of  5
rating by Clay Pendleton
"Daniel is fantastic!! Highly professional, helpful, and all around great man! Deal in confidence!"
We responded:
"Clay, I sincerely appreciate the kind words! Thanks so much."