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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ester Charito Wilson (I AM)

Ester Charito Wilson (I AM)

April 30, 2024

2  out of  5
rating by Ester Charito Wilson (I AM)
"I'm not happy right now They discontinued my policies accidentally and they didn't know They gave me a wrong date for my road assistance expiration and because of that and .y trusting them I have to pay 200 dollars out of my pocket that I didn't have at that moment They didn't reimburse the money either because they say it was not their problem When I didn't get any email And they say it was till August I don't know But I like the truth and people who can see when they ness up and want to help you, specially being a costumer for them Bad experience 😞 People don't care no more"
We responded:
"Hi Charito. I’m sorry to read that you’re upset with State Farm. We work hard to keep our customers happy and I’m sorry you had a bad experience. I will contact you to discuss this further. Thank You. - Daniel Norwood, Agent"
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Frank Wright

March 26, 2024

5  out of  5
rating by Frank Wright
"great service and very responsive!"
We responded:
"Thank you, Frank! We appreciate you and look forward to speaking with you in the future."
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44sjs

May 18, 2022

5  out of  5
rating by 44sjs
"Great staff"
We responded:
"Thank you for trusting us with your personal insurance needs."
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Tony Wodka

April 4, 2022

5  out of  5
rating by Tony Wodka
"Very responsive and helpful team. Highly recommend."
We responded:
"Thank you, Tony!"
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michael Dicken

March 7, 2022

5  out of  5
rating by michael Dicken
"This was an easy switch from my previous Insurance Company, I can't think Shawna Owens enough for helping me out. She made it easy to understand and easy to follow. Highly recommend coming here if you want an excellent experience with state farm! I will be adding more stuff in the coming times"
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Guy Fulcher

February 28, 2022

5  out of  5
rating by Guy Fulcher
"I found the Daniel Norwoods' State Farm Agency and his associate Shawna Owens to be extremely customer focused and very pleasant to work with. While they could not serve all of my insurance needs , they constantly stayed in touch to offer other policies that were of interest me. I would recommend that everyone should check with this agency and their excellent associates for their insurance needs."
We responded:
"Thank you, Guy!"
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Dave Straker

February 4, 2022

5  out of  5
rating by Dave Straker
"On a day when many people in our town didn't come to work due to icy roads Mike was at his post and ready to help me with a small life insurance policy for my granddaughter. What a great guy and such great service!"
We responded:
"Thank you for the kind words, Dave!"
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Marvin Hood

April 27, 2021

5  out of  5
rating by Marvin Hood
"Very nice and helpful folks glad to have them helping me."
We responded:
"Thanks, Marvin for the kind words and entrusting us with your insurance needs. Come see us!"
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Ryne Carr

March 10, 2021

5  out of  5
rating by Ryne Carr
"Mr. Norwood is the best! Great service and addition to our community."
We responded:
"Ryne, thanks for kind words and making us feel at home!"
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Brittany Johnson

February 6, 2021

5  out of  5
rating by Brittany Johnson
"Every time I need help, Shawna has been there for me. Call Shawna for all your insurance needs. Shawna rocks!!!!!!"
We responded:
"Brittany, thanks so much for the kind words! We greatly appreciate it and your business."
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Brandon Maggard

January 30, 2021

5  out of  5
rating by Brandon Maggard
"Great service and State Farm was able to save us some money!"
We responded:
"Brandon, thanks for the vote of confidence in us! Come see us."
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Ayla Espinosa

January 29, 2021

5  out of  5
rating by Ayla Espinosa
"Daniel and his team are very professional. I always get a response in a timely manner. I never have to worry about anything. Thank you!"
We responded:
"Ayla, thanks for being a great State Farm customer. We’re here to serve you!"
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Amy Weis

January 29, 2021

5  out of  5
rating by Amy Weis
"Daniel is fantastic. Very responsive and we love the State Farm coverage for our home and vehicles. I highly recommend Daniel Norwood for great State Farm Insurance!!!"
We responded:
"Amy, thank you so much for allowing us to serve as your insurance provider! I appreciate you and value our relationship greatly. Now go love on those grand babies!"
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Linda Norwood

January 28, 2021

5  out of  5
rating by Linda Norwood
"Great value especially with multiple lines of insurance. The team is always professional and eager to serve."
We responded:
"Look Ma, we made it! Thanks so much for the guidance. Wouldn’t be in this position without you!"
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Brittany Perry

January 28, 2021

5  out of  5
rating by Brittany Perry
"Daniel and his team were professional and responsive to all our questions and help us get exactly what we needed. He was able to save us money with quality insurance we can rely on!"
We responded:
"Brittany, thank you so much for your business and kind words!"
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Ernie Smith

January 28, 2021

5  out of  5
rating by Ernie Smith
"My experience with Daniel Norwood and company has been nothing but the best! Great folks. Best rates in town! Highly recommend"
We responded:
"Thanks for coming to see us, Ernie! Had a blast and look forward to many more years working together."
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chase beckner

January 28, 2021

5  out of  5
rating by chase beckner
"My experience with Daniel Norwood and his team has been nothing short of top notch service and great rates."
We responded:
"We appreciate you and your business, Chase! Thanks so much."
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Greg Burrell

January 28, 2021

5  out of  5
rating by Greg Burrell
"Daniel was great to work with not only did he save me money but his customer service was second to none!!"
We responded:
"Greg, I appreciate the kind words. Thank you for your business."
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Chip Wilkins

January 28, 2021

5  out of  5
rating by Chip Wilkins
"Daniel and his team always go above and beyond what is expected. I would highly recommend asking Daniel Norwood and his team to review your insurance today!"
We responded:
"Chip, thanks for stopping in. We love meeting our clients and look forward to serving you in the years to come!"
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Chris Hall

January 28, 2021

5  out of  5
rating by Chris Hall
"Great experience. The agent was very responsive and extremely knowledgeable."
We responded:
"Thanks, Chris. We’re here for you at all times! Thanks for the business."
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Clay Pendleton

January 28, 2021

5  out of  5
rating by Clay Pendleton
"Daniel is fantastic!! Highly professional, helpful, and all around great man! Deal in confidence!"
We responded:
"Clay, I sincerely appreciate the kind words! Thanks so much."
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Autumn Burke

January 20, 2021

5  out of  5
rating by Autumn Burke
"Great customer service. We were given the attention and information we needed when choosing a life insurance policy. Great team! We were treated like family."
We responded:
"Autumn, we’ve enjoyed seeing your family grow! Thank you so much for the business."
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Erica Maxwell

January 20, 2021

5  out of  5
rating by Erica Maxwell
"Great customer service. Helped me choice the best life insurance plan. A wonderful team that makes you feel like family!"
We responded:
"Erica, thank you for our first review and for being such great State Farm customers. I appreciate you and Ryan and look forward to seeing you again."