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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Derek Gray

Derek Gray

February 11, 2026

5  out of  5
rating by Derek Gray
"Just switched over to this agency from my prior, Christian was fantastic to work with and I appreciate the agency’s timely responses and follow up! The process was painless and easy. Thank you all!"
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Jessica Goostree

January 20, 2026

5  out of  5
rating by Jessica Goostree
"Thank you, Christian for delivering great news on my savings today and I appreciate you!!"
We responded:
"Thank you, Jessica for trusting us with your personal insurance!"
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Cassandra Mooneyhan

January 15, 2026

5  out of  5
rating by Cassandra Mooneyhan
"I've had state farm with Daniel Norwood for over a year now! Just need to take time to Thank Daniel specifically & his team (Christian) for their hard work and dedication to the community. They are very professional and personal.
They make sure to get you the best service, experience, and pricing. They take care of their customers & they are honest!
I'm grateful to have a wonderful insurance agent.Highly experienced & knowledgeable about all insurance needs!!!

Don't miss out get the best insurance around with the best service & pricing. They will take care of you and your families needs. Thank y'all for everything! 😃"
We responded:
"Thank you so much for the kind words and for allowing us to protect what is most important!!"
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Amber Galvin

January 9, 2026

5  out of  5
rating by Amber Galvin
"I had an excellent experience getting an auto quote and policy with Christian King at Daniel Norwood - State Farm. Christian was professional, made the process so easy, explained all my coverages and best of all, SAVED ME MONEY! I even have lower deductibles and better coverages! I highly recommend this office and Christian for your insurance needs."
We responded:
"Thank you, Amber!! Christian’s a rockstar!"
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Kelley Bennett

December 30, 2025

5  out of  5
rating by Kelley Bennett
"Christian was able to save me over $ 300 a year for auto and homeowners insurance. I am grateful."
We responded:
"Thank you, Kelley!"
Profile photo of Marcia Leaver

Marcia Leaver

December 19, 2025

5  out of  5
rating by Marcia Leaver
"They where very courteous in what they did if you had a10 review that's what i would give them"
We responded:
"Thank you, Marcia!!"
Profile photo of Jamie Cutler

Jamie Cutler

April 16, 2025

5  out of  5
rating by Jamie Cutler
"I’m so thrilled how helpful you were when I had my accident.
I’m upset because I want to pay monthly on both accounts! I’m on a limited income on Social Security! Please correct this! Thanks,
Jamie Cutler"
We responded:
"Jamie, thank you for the review! Give us a call here at the office. 615-338-6451 and we’ll get the billing squared away! Thanks!"
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Judy Acrey

March 31, 2025

5  out of  5
rating by Judy Acrey
"My agent is Kaylyn Moore. She Is one the nicest agents I have ever dealt with. She is helpful in explaining things so I can understand. Great at responding with a callback,"
We responded:
"Judy, thank you so much for entrusting us with your insurance needs!"
Profile photo of Bayleigh Ogles

Bayleigh Ogles

March 31, 2025

5  out of  5
rating by Bayleigh Ogles
"I had an excellent experience working with Kaylyn Moore! She was incredibly knowledgeable, patient, and took the time to explain all my options in detail. I felt truly supported throughout the process, and she made sure I got the best coverage for my needs. Her attention to detail and prompt responses to my questions made everything so much easier. I highly recommend Kaylyn Moore to anyone looking for a reliable and friendly insurance agent!"
We responded:
"Thank you, Bayleigh!!"
Profile photo of Ester Charito Wilson (I AM)

Ester Charito Wilson (I AM)

April 30, 2024

2  out of  5
rating by Ester Charito Wilson (I AM)
"I'm not happy right now
They discontinued my policies accidentally and they didn't know
They gave me a wrong date for my road assistance expiration and because of that and .y trusting them I have to pay 200 dollars out of my pocket that I didn't have at that moment
They didn't reimburse the money either because they say it was not their problem
When I didn't get any email
And they say it was till August
I don't know
But I like the truth and people who can see when they ness up and want to help you, specially being a costumer for them
Bad experience 😞
People don't care no more"
We responded:
"Hi Charito. I’m sorry to read that you’re upset with State Farm. We work hard to keep our customers happy and I’m sorry you had a bad experience. I will contact you to discuss this further. Thank You. - Daniel Norwood, Agent"
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Frank Wright

March 26, 2024

5  out of  5
rating by Frank Wright
"great service and very responsive!"
We responded:
"Thank you, Frank! We appreciate you and look forward to speaking with you in the future."
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44sjs

May 18, 2022

5  out of  5
rating by 44sjs
"Great staff"
We responded:
"Thank you for trusting us with your personal insurance needs."
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Tony Wodka

April 4, 2022

5  out of  5
rating by Tony Wodka
"Very responsive and helpful team. Highly recommend."
We responded:
"Thank you, Tony!"
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michael Dicken

March 7, 2022

5  out of  5
rating by michael Dicken
"This was an easy switch from my previous Insurance Company, I can't think Shawna Owens enough for helping me out. She made it easy to understand and easy to follow. Highly recommend coming here if you want an excellent experience with state farm! I will be adding more stuff in the coming times"
Profile photo of Guy Fulcher

Guy Fulcher

February 28, 2022

5  out of  5
rating by Guy Fulcher
"I found the Daniel Norwoods' State Farm Agency and his associate Shawna Owens to be extremely customer focused and very pleasant to work with.

While they could not serve all of my insurance needs , they constantly stayed in touch to offer other policies that were of interest me.

I would recommend that everyone should check with this agency and their excellent associates for their insurance needs."
We responded:
"Thank you, Guy!"
Profile photo of Dave Straker

Dave Straker

February 4, 2022

5  out of  5
rating by Dave Straker
"On a day when many people in our town didn't come to work due to icy roads Mike was at his post and ready to help me with a small life insurance policy for my granddaughter. What a great guy and such great service!"
We responded:
"Thank you for the kind words, Dave!"
Profile photo of Marvin Hood

Marvin Hood

April 27, 2021

5  out of  5
rating by Marvin Hood
"Very nice and helpful folks glad to have them helping me."
We responded:
"Thanks, Marvin for the kind words and entrusting us with your insurance needs. Come see us!"
Profile photo of Ryne Carr

Ryne Carr

March 10, 2021

5  out of  5
rating by Ryne Carr
"Mr. Norwood is the best! Great service and addition to our community."
We responded:
"Ryne, thanks for kind words and making us feel at home!"
Profile photo of Brittany Johnson

Brittany Johnson

February 6, 2021

5  out of  5
rating by Brittany Johnson
"Every time I need help, Shawna has been there for me. Call Shawna for all your insurance needs. Shawna rocks!!!!!!"
We responded:
"Brittany, thanks so much for the kind words! We greatly appreciate it and your business."
Profile photo of Brandon Maggard

Brandon Maggard

January 30, 2021

5  out of  5
rating by Brandon Maggard
"Great service and State Farm was able to save us some money!"
We responded:
"Brandon, thanks for the vote of confidence in us! Come see us."
Profile photo of A E

A E

January 29, 2021

5  out of  5
rating by A E
"Daniel and his team are very professional. I always get a response in a timely manner. I never have to worry about anything. Thank you!"
We responded:
"Ayla, thanks for being a great State Farm customer. We’re here to serve you!"
Profile photo of Amy Weis

Amy Weis

January 29, 2021

5  out of  5
rating by Amy Weis
"Daniel is fantastic. Very responsive and we love the State Farm coverage for our home and vehicles. I highly recommend Daniel Norwood for great State Farm Insurance!!!"
We responded:
"Amy, thank you so much for allowing us to serve as your insurance provider! I appreciate you and value our relationship greatly. Now go love on those grand babies!"
Profile photo of Phil Norwood

Phil Norwood

January 28, 2021

5  out of  5
rating by Phil Norwood
"Great value especially with multiple lines of insurance. The team is always professional and eager to serve."
We responded:
"Look Ma, we made it! Thanks so much for the guidance. Wouldn’t be in this position without you!"
Profile photo of Brittany Perry

Brittany Perry

January 28, 2021

5  out of  5
rating by Brittany Perry
"Daniel and his team were professional and responsive to all our questions and help us get exactly what we needed. He was able to save us money with quality insurance we can rely on!"
We responded:
"Brittany, thank you so much for your business and kind words!"
Profile photo of Ernie Smith

Ernie Smith

January 28, 2021

5  out of  5
rating by Ernie Smith
"My experience with Daniel Norwood and company has been nothing but the best! Great folks. Best rates in town! Highly recommend"
We responded:
"Thanks for coming to see us, Ernie! Had a blast and look forward to many more years working together."